Shipping policy

Shipping Policy

Gear Tone currently ships to addresses within the United Kingdom only.

Processing Time

Orders are typically processed and dispatched within 1-2 business days of payment confirmation. During busy periods, processing may take slightly longer.

Delivery Times

Once dispatched, most orders arrive within 3-5 business days. Larger or higher-value items (such as amplifiers and drum kits) may take longer due to specialist courier handling.

Tracking

You will receive a confirmation email with tracking information once your order has been dispatched.

Signature on Delivery

For higher-value items, a signature may be required upon delivery to ensure safe receipt.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at support@geartone.co.uk and we will investigate with the courier on your behalf.